- Check in is 12:00 Noon. Check out is 11:00 AM. Early Check In/Out allowed upon availability.
- For a 50% refund, cancellation must be made seven full days prior to listing's local check in time on the day of check in, otherwise no refund. For example, if check-in is on Friday, cancel by Friday of the previous week before check in time.
- If the guest cancels less than 7 days in advance, the nights not spent are not refunded.
- If the guest arrives and decides to leave early, the nights not spent are not refunded.
- Rooms are Non-Smoking. Outdoor area is always an option for smoking guests. Should it be determined that smoking has taken place in a guestroom, the Surfhouse will charge a Php10,000.00 cleaning fee, placed on the guest folio before or after check-out.
- Pets Service animals are allowed. Please advise when making a reservation if bringing a pet, service animal into the hotel so we may prepare for arrival accordingly.
- A power generator is on standby at Surfhouse to power lights, tv and fan only during power shortages.